--- title: "Contact Support: We're Here to Help | Codekeeper" description: Get help from Codekeeper’s Support team. Access technical assistance, account guidance, and resources for your software escrow setup. canonical_url: https://codekeeper.co/contact-support --- Contact support # Help for existing Codekeeper customers If you’re already using Codekeeper and need assistance, you’re in the right place. Chat with our Support team Live chat is the quickest way to get help. Start Support chat Email Support Send us an email, and we’ll get back to you soon. [Email service@codekeeper.co](mailto:service@codekeeper.co) Talk to real people ## Support from experienced specialists Every support request is handled by people with hands-on experience in software, compliance, and resilience. ![lindsey_1x](https://codekeeper.co/hubfs/_sized/Codekeeper%202025/Team/lindsey_1x-90x90.webp) Customer Support Lindsey Problems handled, software protected, and you'll never feel like you're in this alone. ![Robyn 1](https://codekeeper.co/hubfs/_sized/Robyn%201-60x60.png) Customer Support Robyn Part legal, part customer success — fully focused on helping you succeed in protecting your software. ![handshake](https://codekeeper.co/hubfs/codekeeper-site/icons/primary/handshake.svg) Or any other Customer Success Consultant We've all helped secure systems like yours. ## Helpful guidance for different roles involved in software escrow [![user-round-check](https://codekeeper.co/hubfs/Codekeeper%202025/Icons/Base%20Primary/user-round-check.svg) Decision Makers Understand roles and how escrow fits into your organization. View briefing](https://codekeeper.co/decision-maker-briefing) [![ClipboardCheck](https://codekeeper.co/hubfs/Codekeeper%202025/Icons/ClipboardCheck.svg) Compliance Officers See how Codekeeper supports security and compliance. View briefing](https://codekeeper.co/compliance-team-briefing) [![Coins](https://codekeeper.co/hubfs/Codekeeper%202025/Icons/Coins.svg) Procurement & Finance Get Codekeeper approved and aligned with contracts and billing. View briefing](https://codekeeper.co/purchasing-form) [![network-1](https://codekeeper.co/hubfs/Codekeeper%202025/Icons/Base%20Primary/network-1.svg) Project Managers Explore timelines, responsibilities, and setup requirements. View briefing](https://codekeeper.co/account-setup-briefing) [![scale-1](https://codekeeper.co/hubfs/Codekeeper%202025/Icons/Base%20Primary/scale-1.svg) Legal Advisors Review agreements and ensure your software is protected. View briefing](https://codekeeper.co/legal-team-briefing) [![cloud-upload](https://codekeeper.co/hubfs/Codekeeper%202025/Icons/Base%20Primary/cloud-upload.svg) Tech Teams Learn how to upload, manage, and maintain deposits. View briefing](https://codekeeper.co/tech-team-briefing) ## Trusted by 3 500+ organizations in over 150 countries Teams across industries use Codekeeper to secure their critical software and build resilience. ![Airbus](https://codekeeper.co/hubfs/Codekeeper%202025/Logo/Logo%20section%205/cta-sec-5-airbus.svg) ![Bayer](https://codekeeper.co/hubfs/Codekeeper%202025/Logo/Logo%20section%205/cta-sec-5-bayer.svg) ![EU Parliament](https://codekeeper.co/hubfs/Codekeeper%202025/Logo/Logo%20section%205/cta-sec-5-eu.svg) ![General Motors](https://codekeeper.co/hubfs/Codekeeper%202025/Logo/Logo%20section%205/cta-sec-5-gm.svg) ![Intuit](https://codekeeper.co/hubfs/Codekeeper%202025/Logo/Logo%20section%205/cta-sec-5-intuit.svg) ![Nestle](https://codekeeper.co/hubfs/Codekeeper%202025/Logo/Logo%20section%205/cta-sec-5-nestle.svg) ![Pepsico](https://codekeeper.co/hubfs/Codekeeper%202025/Logo/Logo%20section%205/cta-sec-5-pepsico.svg) ![Pfizer](https://codekeeper.co/hubfs/Codekeeper%202025/Logo/Logo%20section%205/cta-sec-5-pfizer.svg) ## Our teams operate globally, allowing us to support customers wherever they’re based. Europe MEA World Trade Center - The Hague, Prinses Margrietplantsoen 33, 2595 AM The Hague, The Netherlands North America 548 Market St. PMB 63050 San Francisco, California 94104-5401, United States of America Asia Pacific 548 Market St. PMB 63050 San Francisco, California 94104-5401, United States of America ![contactus-map](https://codekeeper.co/hubfs/codekeeper-site/feature-section/contactus-map.webp) ### Have a quick question? You’ll find answers to common questions about software escrow, verification, and getting started in our FAQ section. For release requests or sales inquiries, email us at **[contact@codekeeper.co](mailto:contact@codekeeper.co) .** [View all FAQs](https://codekeeper.co/faq) ## Let's build bulletproof software resilience together. [Book a demo](https://codekeeper.co/book-a-demo)