Software Resilience Implementation Worksheet
Briefing: Compliance Officers
Key phases in a software escrow setup
2
Compliance checks
Submit your due diligence request
Sign an NDA for full documentation access
Review completed compliance docs
Submit your due diligence request
Send your compliance questionnaire or documentation request through to your Codekeeper sales or customer success contact.
Action checklist:
Submit due diligence questionnaires with clear requirements
Specify any portal access needs or formatting preferences (e.g., OneTrust, Whistic)
Sign an NDA for full documentation access
If your request includes sensitive security information, we’ll ask for a signed NDA before sharing these materials. Once in place, we can provide comprehensive documentation, including our security assurance reports, ISMS summaries, information security policies, and specialized compliance artifacts.
Action checklist:
Submit your NDA promptly
Helpful links: Trust Center
Respond to clarification requests to avoid delays
Confirm documentation scope meets your organization’s needs
Review completed compliance docs
Once your documents are ready, we’ll send everything through secure channels and handle any follow-up questions.
Action checklist:
Review documents internally
Flag any missing or unclear details
Coordinate follow-ups with your Codekeeper contact
Helpful links: Sales contact, Support contact
Our key responsibilities
1. Complete your due diligence questionnaires.
2. Provide comprehensive compliance documentation.
3. Coordinate with our technical teams for specialized information when needed.
4. Respond to follow-up questions and requests for additional documentation.
Build required software resilience with Codekeeper
Codekeeper helps you meet resilience and third-party risk requirements in frameworks like ISO 27001, SOC 2, GDPR, HIPAA, DORA, and NIS2. Use our escrow solutions and software resilience certificates to prepare for audits, respond to vendor risk assessments, and demonstrate regulatory readiness.
Not sure which regulations apply to you?
Take our Compliance Scan to identify relevant standards and risk areas.
Want to understand how software escrow fits into compliance?
Check out our Solutions Overview to see how Codekeeper addresses key regulatory requirements.
Quick tip: Start with our Trust Center
Our Trust Center gives you direct access to all our security documentation and an easy way to request additional materials under NDA.
Account Manager
Roger
from Sales
Account Support
Robyn
from Customer Support
Additional resources
FAQs
Get answers to common compliance and security questions.
View FAQs
Trust Center
View or request our most important compliance documents.
Open our Trust Center
Brief your procurement team
Loop in your procurement team with their briefing to handle all vendor onboarding and financial coordination.
Go to procurement team briefing