Data Escrow

Frequently Asked Questions

• What is data escrow?

  
• Data escrow is a service that allows businesses to deposit critical data with a third-party escrow agent like Codekeeper for safekeeping. This can include any type of data that is considered valuable or essential to a business's operations, such as customer records, financial data, or intellectual property.

• How does data escrow work?

  
• When you sign up for data escrow, you will deposit a copy of your critical data with Codekeeper. We will store the data securely and provide you with access to it according to the terms of your agreement. If certain predetermined conditions are met, such as a prolonged service outage or a change of ownership or control, we then release the data to a designated party, such as a court-appointed monitor or a new owner of the business.

• What are the benefits of using data escrow?

  
• Data escrow offers a number of benefits, including disaster recovery, business continuity, increased security, compliance with relevant laws and regulations, reduced costs, increased customer trust, expert support, and flexible arrangements. By depositing your data with Codekeeper, you can ensure that your critical data is safe and accessible even in the face of unexpected challenges.

• What types of data can be deposited into data escrow?

  
• Any type of data that is considered critical or valuable to a business can be deposited into data escrow. This may include customer records, financial data, intellectual property, and other sensitive information..

• How much does data escrow cost?

  
• Data escrow pricing starts from $99 per month. For more details, you can explore our pricing options here.

• What are the supported integrations?

  
• We support over 50 popular developer platforms and integrations. You can view the list of available integrations here.

• How do I get started with data escrow?

  
• To get started with data escrow, you can book a demo with one of our experts or directly explore our pricing options here.

What happens to my escrowed materials if Codekeeper goes out of business?



Codekeeper has contingency plans in place to ensure that your escrowed materials remain accessible even in the event that our business is no longer operational.

What is the difference between source code escrow and data escrow?



Source code escrow and data escrow are both types of escrow agreements, but they serve different purposes and involve different types of assets. Source code escrow is used to protect software licensees from the risk of vendor failure, while data escrow is used to provide a backup copy of critical data in case of loss or corruption.

How secure are the stored assets?



We operate within the ISO27001 security framework and our data centers have multiple certifications to ensure the highest level of security. Deposited assets are encrypted using AES256, ensuring the safety and confidentiality of your software assets.

Can I transfer my existing data escrow agreement to Codekeeper?



Absolutely! We are here to support your needs and will make sure your pre-existing agreement is up to date and implement any additional changes needed during the transfer stage.

Does Codekeeper have access to the content that’s deposited under escrow?



No. To ensure complete security and guarantee full integrity, the deposited materials are encrypted and stored in an automated process.

What are some examples of data escrow release conditions?



Examples of data escrow release conditions may include bankruptcy, service interruption, change of control, termination of services, and legal proceedings. The specific conditions will depend on the terms of the data escrow agreement between the data owner and Codekeeper.

What happens in the event of a release?



Once the release conditions are met, the necessary assets will be made available to the beneficiary.

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If you have any other questions or need a custom solution, please feel free to contact our Customer Service team for assistance by sending an email to contact@codekeeper.co.