Document Escrow

Frequently Asked Questions

• What is document escrow?

  
• Document escrow is the process of depositing important documents with a trusted third party like Codekeeper for safekeeping. We hold the documents until certain predetermined conditions are met, at which point the documents are released to the document owner or another designated party.

• How does document escrow work?

  
• When you decide to use document escrow, you will deposit your important documents with Codekeeper for safekeeping. We store the documents in a secure location and provide access to the documents if certain predetermined conditions are met, such as the occurrence of a disaster or the resolution of a legal dispute.

• Who can benefit from document escrow?

  
• Any business or organization that relies on critical documents to operate can benefit from document escrow. This can include businesses of all sizes, as well as government agencies and non-profit organizations.

• What types of documents can be deposited into document escrow?

  
• Any type of document that is considered critical or valuable to a business can be placed in escrow. This can include legal contracts, intellectual property documents, financial records, and more..

• How much does document escrow cost?

  
• Document escrow pricing starts from $99 per month. For more details, you can explore our pricing options here.

• What are the supported integrations?

  
• We support over 50 popular developer platforms and integrations. You can view the list of available integrations here.

• How do I get started with document escrow?

  
• To get started with document escrow, you can book a demo with one of our experts or directly explore our pricing options here.

What happens to my escrowed materials if Codekeeper goes out of business?



Codekeeper has contingency plans in place to ensure that your escrowed materials remain accessible even in the event that our business is no longer operational.

What is the difference between document escrow and credentials escrow?



Document escrow is focused on storing important business documents, while credentials escrow is focused on storing sensitive access credentials.

How secure are the stored assets?



We operate within the ISO27001 security framework and our data centers have multiple certifications to ensure the highest level of security. Deposited assets are encrypted using AES256, ensuring the safety and confidentiality of your software assets.

Can I transfer my existing document escrow agreement to Codekeeper?



Absolutely! We are here to support your needs and will make sure your pre-existing agreement is up to date and implement any additional changes needed during the transfer stage.

Does Codekeeper have access to the content that’s deposited under escrow?



No. To ensure complete security and guarantee full integrity, the deposited materials are encrypted and stored in an automated process.

What are some examples of document escrow release conditions?



Examples of document escrow release conditions may include bankruptcy, service interruption, change of control, termination of services, and legal proceedings. The specific conditions will depend on the terms of the document escrow agreement between the owner of the documents and Codekeeper.

What happens in the event of a release?



Once the release conditions are met, the necessary assets will be made available to the beneficiary.

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If you have any other questions or need a custom solution, please feel free to contact our Customer Service team for assistance by sending an email to contact@codekeeper.co.