Credentials Escrow

Frequently Asked Questions

• What is credentials escrow?

  
• Credentials escrow is a service that allows businesses to securely store their login credentials, passwords, and other sensitive authentication information with a third-party escrow agent like Codekeeper. This service is used to protect businesses from losing access to critical systems and applications in the event that the original login credentials are lost, stolen, or otherwise become inaccessible.

• Why do I need credentials escrow?

  
• Businesses use credentials escrow to ensure that they always have access to their critical systems and applications, even if the original login credentials are lost or stolen. This can be particularly important for businesses that rely on cloud-based services, as it can be difficult or impossible to access these services without the proper login credentials.

• How does credentials escrow work?

  
• To use credentials escrow, businesses first need to identify the systems and applications for which they want to store their login credentials. They then work with Codekeeper to create an escrow agreement that outlines the terms and conditions for storing and releasing the credentials. Once the agreement is in place, the business provides Codekeeper with their login credentials, which are securely stored until they are needed.

• What are the benefits of credentials escrow?

  
• • Security: A credentials escrow provides a secure way to store sensitive information, such as passwords and cryptographic keys, protecting them from unauthorized access or theft.
  • Disaster recovery: In the event of a lost or forgotten password, a credentials escrow provides a way to retrieve and restore access to important systems and applications.
  • Business continuity: If an employee leaves a company or is otherwise unavailable, a credentials escrow can ensure that critical business processes can continue without disruption.
  • Compliance: A credentials escrow can help organizations comply with security and privacy regulations by providing a secure way to store and manage sensitive information.
  • Peace of mind: By using a credentials escrow, individuals and organizations can have confidence that their sensitive information is being stored securely and can be retrieved when needed.

• What types of materials can be deposited into credentials escrow?

  
• Credentials escrow typically stores sensitive information related to an individual's identity and authentication, such as passwords, cryptographic keys, security tokens, biometric data, and other forms of credentials used to access computer systems, applications, and networks..

• How much does credentials escrow cost?

  
• Pricing starts from $99 per month. For more details, you can explore our pricing options here.

• What are the supported integrations?

  
• We support over 50 popular developer platforms and integrations. You can view the list of available integrations here.

• How do I get started with credentials escrow?

  
• To get started with data escrow, you can book a demo with one of our experts or directly explore our pricing options here.

What happens to my escrowed materials if Codekeeper goes out of business?



Codekeeper has contingency plans in place to ensure that your escrowed materials remain accessible even in the event that our business is no longer operational.

How secure are the stored assets?



We operate within the ISO27001 security framework and our data centers have multiple certifications to ensure the highest level of security. Deposited assets are encrypted using AES256, ensuring the safety and confidentiality of your software assets.

Can I transfer my existing document escrow agreement to Codekeeper?



Absolutely! We are here to support your needs and will make sure your pre-existing agreement is up to date and implement any additional changes needed during the transfer stage.

Does Codekeeper have access to the content that’s deposited under escrow?



No. To ensure complete security and guarantee full integrity, the deposited materials are encrypted and stored in an automated process.

What are some examples of credentials escrow release conditions?



Examples of credentials escrow release conditions may include death or incapacitation, change of ownership, termination of employment, inability to access systems, and compliance with legal or regulatory requirements. The specific conditions will depend on the terms of the credentials escrow agreement between the owner of the documents and Codekeeper.

What happens in the event of a release?



Once the release conditions are met, the necessary assets will be made available to the beneficiary.

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If you have any other questions or need a custom solution, please feel free to contact our Customer Service team for assistance by sending an email to contact@codekeeper.co.