Source Code Escrow

Frequently Asked Questions

• What is source code escrow?

  
• Source code escrow is a legal arrangement where the source code for a software application is deposited with Codekeeper as a neutral third-party escrow agent. The purpose of source code escrow is to provide a safety net for both the software developer and the software user in the event of certain predefined events that could prevent the software developer from maintaining the software or fulfilling its obligations to the user.

• How does source code escrow work?

  
• Source code escrow typically involves three parties; the software vendor, the company that relies on the software, and Codekeeper as the escrow agent. The vendor provides a copy of the software source code to us and we store it securely. If the vendor is unable to provide access to the software for any reason, the company that relies on the software can request access from us as per the escrow agreement.

• What are the benefits of using source code escrow?

  
• Source Code Escrow offers several benefits, including:
  • Provides a safety net in case of unforeseen events such as bankruptcy, failure to maintain or support the software, or breach of contract.
  • Increases confidence and assurance for software users.
  • Prevents vendor lock-in by providing access to the source code.
  • Enhances cost-effectiveness for users in maintaining and updating the software.
  • Enables continuity of software use, maintenance, and updates even if the original software vendor is no longer able to provide support.

• What is the difference between software escrow and source code escrow?

  
• Software escrow typically involves depositing a copy of the compiled software application, along with related documentation. On the other hand, source code escrow involves depositing the underlying source code for a software application.

• How much does source code escrow cost?

  
• Source Code Escrow pricing starts from $99 per month. For more details, you can explore our pricing options here.

• What are the supported integrations?

  
• We support over 50 popular developer platforms and integrations. You can view the list of available integrations here.

• How do I get started with source code escrow?

  
• To get started with source code escrow, you can book a demo with one of our experts or directly explore our pricing options here.

• How can I be sure that my software vendor will comply with the escrow agreement?

  
• Your escrow agreement includes provisions that outline the vendor's obligations and the consequences if they fail to comply with the agreement. As the escrow agent, we help mitigate any disputes and help ensure that the vendor complies with the terms of the agreement.

• What happens to my escrowed materials if Codekeeper goes out of business?

  
• Codekeeper has contingency plans in place to ensure that your escrowed materials remain accessible even in the event that our business is no longer operational.

How secure are the stored assets?



We operate within the ISO27001 security framework and our data centers have multiple certifications to ensure the highest level of security. Deposited assets are encrypted using AES256, ensuring the safety and confidentiality of your software assets.

Do you offer source code verification?



Absolutely! We offer three levels of automatic verification including Content, Activity, and SaaS verification.

What if I need manual verification of a source code deposit?



No problem. We offer two levels of manual verification. You can learn more by visiting our verification page.

Can I transfer my existing source code escrow agreement to Codekeeper?



Absolutely! We are here to support your needs and will make sure your pre-existing agreement is up to date and implement any additional changes needed during the transfer stage.

Does Codekeeper have access to the content that’s deposited under escrow?



No. To ensure complete security and guarantee full integrity, the deposited materials are encrypted and stored in an automated process.

Does the beneficiary have access to the content deposited under escrow?



No. The beneficiary will never have direct access to the deposited materials and the information stored is only released if and when a release event is triggered and an investigation finds that there is cause for a release. The beneficiary can only view the repository URL and status if the beneficiary is a party to the agreement.

How are release events defined?



Criteria that constitute a release event are clearly outlined in the agreement under predefined release conditions. Examples of these might include breach of the license agreement, bankruptcy, or liquidation.

What happens in the event of a release?



In the event of a release, such as the provider's inability to support the software, a legal process will be triggered. Once the release conditions are met, the necessary assets will be made available to the beneficiary to ensure uninterrupted service and minimal downtime.

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If you have any other questions or need a custom solution, please feel free to contact our Customer Service team for assistance by sending an email to contact@codekeeper.co.