Contact support
Help for existing Codekeeper customers
If you’re already using Codekeeper and need assistance, you’re in the right place.
Chat with our Support team
Live chat is the quickest way to get help.
Email Support
Send us an email, and we’ll get back to you soon.
Email support@codekeeper.co
Talk to real people
Support from experienced specialists
Every support request is handled by people with hands-on experience in software, compliance, and resilience.
Customer Support
Lindsey
Problems handled, software protected, and you'll never feel like you're in this alone.
Customer Support
Robyn
Part legal, part customer success — fully focused on helping you succeed in protecting your software.
CUSTOMER SUPPORT
Megan
Law meets customer success — we handle the fine print so you can focus on results.
Helpful guidance for different roles involved in software escrow
Decision Makers
Understand roles and how escrow fits into your organization.
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Compliance Officers
See how Codekeeper supports security and compliance.
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Procurement & Finance
Get Codekeeper approved and aligned with contracts and billing.
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Project Managers
Explore timelines, responsibilities, and setup requirements.
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Legal Advisors
Review agreements and ensure your software is protected.
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Tech Teams
Learn how to upload, manage, and maintain deposits.
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Trusted by 3 500+ organizations in over 150 countries
Teams across industries use Codekeeper to secure their critical software and build resilience.
Our teams operate globally, allowing us to support customers wherever they’re based.
Europe MEA
World Trade Center - The Hague, Prinses Margrietplantsoen 33, 2595 AM The Hague, The Netherlands
North America
548 Market St. PMB 63050 San Francisco, California 94104-5401, United States of America
Asia Pacific
548 Market St. PMB 63050 San Francisco, California 94104-5401, United States of America
Have a quick question?
You’ll find answers to common questions about software escrow, verification, and getting started in our FAQ section. For release requests or sales inquiries, email us at contact@codekeeper.co.