Data breaches

Chanel Hit by Data Breach Through Third-Party Salesforce Attack

Chanel data breach exposes client info via Salesforce hack amid a phishing wave; affected brands include Adidas and Dior.

By Content Team

Aug 7, 2025

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Luxury fashion house Chanel notified customers of a data breach discovered July 25, affecting a subset of US client care contacts. Hackers accessed names, email addresses, mailing addresses, and phone numbers through a compromised third-party Salesforce provider.

The breach is part of a larger wave targeting Salesforce customers since March, using voice phishing tactics to trick employees into authorizing malicious apps. Other luxury brands hit include Adidas, Dior, and Tiffany & Co.

Threat actors identifying as ShinyHunters typically follow up with extortion demands, giving victims 72 hours to pay Bitcoin ransoms or face data publication on underground forums.

Source: Dark Reading

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