Five Million Qantas Customers Hit by Major Data Breach

Over 5 million Qantas customers' data leaked by hackers after ransom refusal. No passwords stolen, but scam warnings issued.

By Content Team

Oct 14, 2025

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Hackers calling themselves Scattered Lapsus$ Hunters have leaked personal details of over 5 million Qantas customers on the dark web after the airline refused to pay ransom demands. The stolen data includes names, email addresses, frequent flyer numbers, and in some cases home addresses, phone numbers, and even meal preferences.

The hackers gained access by calling Qantas call centers in June, pretending to be IT support staff and tricking employees into giving them access to customer service systems. Federal politicians were among those whose home addresses were exposed.

While no credit card details or passwords were stolen, authorities warn of increased scam attempts. Customers should hang up on unexpected calls claiming to be from Qantas and verify contact through official channels ending in qantas.com or qantas.com.au.

Source: The Guardian

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