Cyber Incident Closes Everett City Hall to the Public for Three Days
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Everett City Hall has been closed to the public since Tuesday, September 8, after the city discovered a cybersecurity incident on its internal network on Sunday night. Officials still haven't said what kind of incident it was or how far it reached, and the doors stay shut through Thursday, September 10.
Business has moved rather than stopped. Nine departments, from the Treasurer to Inspectional Services, are operating out of the Connolly Center from 9 to 5 on both closure days, with 311 taking questions. Police, fire, public works, schools, and libraries are unaffected.
Online bill payments also still work, though only because they run on third-party systems rather than the city's own network. What Everett hosts internally is what went down, and Mayor Robert J. Van Campen says IT staff and investigators are working around the clock to restore it.
Everett is at least the second Massachusetts case this week, after Springfield Public Schools canceled classes Tuesday. Cynthia Kaiser, formerly of the FBI's Cyber Division, says local government makes an easy mark because agencies each run thin IT teams, and that patching a known flaw is an emergency, not maintenance
Source: CBS News Boston