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What Is Software Escrow?

Discover how software escrow protects your business when the software you depend on becomes unavailable. Codekeeper simplifies the entire process — from agreement to asset release — so your critical systems stay protected without the complexity. Trusted by over 3 500 businesses worldwide. Book a free consultation and eliminate your software risk today.
Transcript
  1. 00:01 Software powers business operations. But software dependencies create risk. Companies close, support ends, access gets cut off. When that happens, critical systems stop working.
  2. 00:15 Software escrow solves this problem. It's a protection agreement where a third party, such as Codekeeper, safeguards critical software assets on behalf of the developer who made the software and the client who uses it. 
  3. 00:28 Let me show you how it works.
  4. 00:30 Step one: The developer and client identify which mission-critical applications need protection. They determine what software assets — source code, documentation, and data — should be held in escrow.
  5. 00:43 Step two: All parties sign an escrow agreement with a neutral third party. This agreement defines exactly when and how the escrowed materials will be released. Common release conditions include business closure, bankruptcy, discontinued support, or material breach.
  6. 01:01 Step three: The developer deposits the valuable software assets with the escrow agent. Source code, documentation, and data are encrypted and secured in military-grade vaults.
  7. 01:12 Step four: The escrow agent keeps the materials safe until something triggers a release event. 
  8. 01:19 Step five: When a release event occurs, it is reviewed against the agreement to confirm the conditions are met. Then the escrow agent gives the assets to the client. Now the client can keep using the software, maintain it, and fix issues — all without the original developer's support. Peace of mind restored.
  9. 01:37 Software escrow enables recovery when software access fails. It builds software resilience and trust in software partnerships. And it meets compliance requirements for operational resilience — frameworks like DORA, NIS2, and ISO standards all recognize software escrow as essential protection.
  10. 01:55 If software is essential to your business, make sure that it's protected. Speak with our escrow experts today about eliminating your software risk.
  11. 02:04 Codekeeper — Software Resilience.

Let's build bulletproof software resilience together.